Furniture Care: Leather Care Products & Protection Plans

Freedom has a range of leather care products to suit all the different types of leather we sell. We recommend you use care products on your leather every 4 to 8 weeks. Read about our products below or contact your nearest store for more information.

Leather Accident Protection Plan 

In order to keep your quality Freedom upholstered product looking its best, Accident Protection Plan (provided by Care Cover), is an essential accompaniment. We know that life is full of surprises and understand that sometimes accidents happen, no matter how careful you may be.  That's why we offer the Accident Protection Plan. See full Care Cover Accident Protection Plan Terms and Conditions here.

What is the 5 Year Accident Protection Plan?

The Accident Protection Plan (supplied by Care Cover) covers you against accidental damage and is the first step in protecting and maintaining your new leather furniture. By correctly looking after your leather sofa, and by using the approved products contained within this Accident Protection Plan, you can enjoy many years of stress free comfort. Included with this Accident Protection Plan are high quality cleaning and protection products which have had extensive development and testing.  These care products should be used as part of your Accident Protection Plan and will assist The Care Cover technicians in repairing any damage or removing any stains.  The products can also help to maintain the quality of the leather for many years.

The leather care products that are part of the Accident Protection Plan are the 250ml Leather Cleaner, 250ml Leather Protection Gel and application cloth.  The Accident Protection Plan must be purchased in conjunction with the purchase of your new leather sofa from Freedom, or prior to the delivery of your new sofa. As soon as your new leather sofa is delivered, you should apply the care products by following the instructions on each label and thereafter the furniture must be cared for using these products for the term of the Accident Care Plan (5 years) in accordance with those care instructions. The Accident Protection Plan only applies on the condition that the new leather furniture is delivered in a clean and undamaged state.  In the event that your furniture is damaged on delivery, please visit our help centre.

What is Covered? 

This Accident Protection Plan (comprising the Care Cover Plan and care products) will help protect your leather furniture against the following damage to the leather surface:

Accidental stains include (and not limited to):

• Drinks and food
• Ballpoint pen and crayon
• Nail polish and lipstick
• Blood
• Acids, bleach and corrosive marks
• Cosmetics
• Waxes, glues and paint
• Chewing gum

Accidental damage including (and not limited to):

• Rips
• Scratches
• Broken top stitching
• Burns
• Pet damage (one incident only)

What is not Covered?

Anything that is not accidental stains or damage is not covered by the Accident Protection Plan

This includes (and is not limited to):

• Manufacturing faults
• Consumer guarantee
• Warranty claims
• Consumer guarantee claims
• Intentional damage
• Acts of God
• Normal wear and tear

For the full list of exclusions please refer to full Terms & Conditions.