Delivery Information

Delivery Information


At freedom, we strive to offer you the best delivery prices and most secure services across Australia. If you purchase both furniture and homewares, you may receive multiple deliveries as there are managed by separate delivery partners. This can either come directly from our warehouse or store.


Delivery Fees

All homeware deliveries start from $9.95 and furniture deliveries from $69.

The final delivery charge for your order will be calculated at the checkout. To view the overall cost of your delivery, please add all items to your shopping cart and ensure your delivery suburb and postcode are correct.


How long will it take for my order to be delivered?

Delivery times vary by stock availability and postcode. To view estimated delivery time frame, please go to the product page and enter your delivery suburb and postcode.

Products can either be ‘In Stock’, ‘Available to Order’, or ‘Available Click & Collect Only’. This is listed on each product page. If a product is ‘Available In-Store Only’, click on the ‘Find in Store’ tab to view stock at your nearest store.


Do you deliver to PO Box addresses?

Unfortunately, we do not deliver to PO Boxes as our products are too large. This also includes Parcel Lockers, GPO, Locker Bag and RMB addresses. Our products are delivered by courier and may require a signature upon delivery.


What if I am not at my delivery address when my order arrives?

A person over the age of 18 is required to be able to accept delivery at the delivery address. If no such person is at the delivery address:

  • Small homeware items will be redirected to your local post office or courier distribution centre depending on the courier.
  • For large homeware and furniture items, you may be charge with a redelivery fee.

For furniture deliveries, we will contact you prior to delivery to ensure someone over the age of 18 will be available to receive the item. If you know yourself or another person will not be available at the delivery address, please let us know.


Do you deliver internationally?

We do not currently deliver to any locations outside of Australia.