myfreedom FAQs

INTRODUCTION

On 9th October 2017 we permanently dropped our prices on over 5,000 products. Why? Because we want to make shopping for your home simpler. No more sales, no more confusing discounts, just low prices every single day.

And that’s not all. We’re also excited to tell you that we will be launching a new, loyalty program in early 2018 and you’ll automatically be included, for free!

In the meantime, we’ve had to make some changes to the existing myfreedom program to support our commitment to everyday value. We’ve tried our best to answer any questions you might have here, but if you can’t find what you’re looking for, please contact us.

General (4)
  • How do I become a myfreedom member?

    We are in the process of developing a new, loyalty program due to launch early next year. While we transition across to the new program we won’t be accepting new members, but be sure to sign up to our email news so we can keep you posted on the new program and be entered into the monthly prize draw for a $500 freedom gift card.

  • My membership has just expired, and I want to renew to receive a discount.

    We are in the process of developing a new myfreedom program due to launch early next year. While we transition across to the new program we won’t be accepting new members, but be sure to sign up to our email news so we can keep you posted on the new program and be entered into the monthly prize draw for a $500 freedom gift card.

  • What are the benefits of myfreedom membership?

    We are not currently accepting new members to myfreedom while we develop our new loyalty program, set to launch early next year. During this interim period, existing myfreedom members are entitled to:

    • 5% off all furniture and homewares, including price drop items until 1st April 2018 or for the life of your membership, whichever is sooner.
    • $50 birthday credit each year of your 2 year membership.
    • A complimentary in store consultation with a freedom interior decorator to help pull your look together.
    • 5% off selected products at freedom kitchens.

  • Can I share my myfreedom membership with my family and friends?

    No, myfreedom membership and benefits of the myfreedom program are for the individual member only.

RECENT CHANGES TO MYFREEDOM MEMBERSHIP (7)
MYFREEDOM CARDS (4)
NEW PROGRAM (1)
ONLINE ACCOUNT ISSUES (5)
MYFREEDOM CREDIT (6)

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