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Contact Us

We are here to help!

* If you have a general query please try searching our Frequently Asked Questions.

* If your query is about your online order, you can check the status by logging into your account and viewing the 'ORDERS' tab.


If you can't find the answer to your enquiry, please contact us via one of the methods below.

  • Stores: For contact details and opening hours of your local store view our store locator.
  • Email us: Please submit a contact us form and we'll email you
  • Call us: Our freedom customer service team will be happy to help you. Please call 1300 135 588 Monday to Friday 9.00am to 5.30pm AEST. We are closed weekends & Public Holidays.
  • Claim Form: To help us process your claim, please complete the form.
  • myfreedom member customer queries: If you're a myfreedom member and have a query about your account, please call 1300 135 588 and press 4.


Send us a letter:

freedom customer service                                          

Level 4, 1 Epping Road                                       

North Ryde, NSW, 2113                                           



freedom corporate enquiries

Level 4, 1 Epping Road                                               

North Ryde, NSW, 2113                                               


freedom services

Let us help bring your home to life

Find out how you can create the home you love with the assistance of one of our freedom interior decorators.
myfreedom members receive a free in store consultation as part of their membership. 

freedom specialists

Inspiration lives here

Find out more about freedom kitchens and visit a showroom near you.