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Welcome to Freedom Customer Service - we're here to help!

Need help?

If you have a question about anything at Freedom, the frequently asked questions might help. Otherwise please feel free to call us, email us, or send us a letter.

Call us:

If you’re in Australia call 1300 135 588 Monday to Friday 9.00am to 5.30pm AEST and Saturdays 9.00am to 4.00pm. Closed Sundays and public holidays.

Email Us


Mail us:

Customer service enquiries:
Steinhoff Asia Pacific Limited
PO BOX 4227

Business and corporate enquiries:
Steinhoff Asia Pacific Limited
3 Apollo Place
Lane Cove NSW 2066

We love feedback!

If you have any comments, complaints or compliments about our service, products, catalogue or website, please email us or give us a call.