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Contact us

Welcome to freedom Customer Service.

If you have a question about anything at freedom, the frequently asked questions area of the website might help. We appreciate your feedback so if you have any comments about our service, products, catalogue or website, you can contact us on the following details or by filling in the form below.

Call us:

Find the number for your local store.

Mail us:

freedom Customer Services
Level 4, 1 Epping Road

North Ryde NSW 2113

freedom Corporate Enquiries
Level 4, 1 Epping Road
 North Ryde NSW 2113


Warranty Claims:

To claim under a warranty, please fill out the below form and email it to us at, or mail it to us at the below address.

doc icon  Warranty 15 (1.18MB)

Email us:

Fields marked with an asterisk (Required) are mandatory.

Your Personal Details
Purchase Information

At freedom, we always respect your privacy. We're collecting this information so that we can help with your enquiries or issues quickly and easily, or for planning, product development or research purposes. We may also keep information on your communications with our customer service people. For all the details, read our privacy policy .