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Contact us

Welcome to Freedom Customer Service - we're here to help!

If you have a question about anything at Freedom, the frequently asked questions area of the website might help. We appreciate your feedback so if you have any comments about our service, products, catalogue or website, you can contact us on the following details or by filling in the form below.

Call us:

If you’re in Australia call 1300 135 588 Monday to Friday 9.00am to 5.30pm AEST. Closed weekends and public holidays.

Mail us:

Freedom Customer Services
Level 4, 1 Epping Road

North Ryde NSW 2113
Australia

Freedom Corporate Enquiries
Level 4, 1 Epping Road
 North Ryde NSW 2113

Australia

Warranty Claims:

To claim under a warranty, please fill out the below form and email it to us at customerservice@freedom.com.au, or mail it to us at the below address.

doc icon  Warranty Claim Form (1.18MB)

Email us:

Fields marked with an asterisk (Required) are mandatory.

Your Personal Details
Purchase Information

At Freedom, we always respect your privacy. We're collecting this information so that we can help with your enquiries or issues quickly and easily, or for planning, product development or research purposes. We may also keep information on your communications with our customer service people. For all the details, read our privacy policy .